Artificial intelligence was expected to heavily disrupt customer service and call center jobs, especially overseas support roles handled for American companies. But a Fortune report says the opposite is happening. Even as companies rapidly adopt AI tools and digital agents, offshore customer support employment in countries like the Philippines and India continues to grow. Economists…

PM Modi invited to join Khamenei’s funeral ceremony that is to be held between July 4 and July 9 NEW DELHI: PM Narendra Modi has been invited by Iranian President Masoud Pezeshkian to attend the funeral of former supreme leader Ali Khamenei, official sources confirmed.While Modi himself is unlikely to travel, it’s learnt that govt…

Air India Kalina colony ends after 70 years of legacy MUMBAI: Unlike beginnings that arrive with celebrations and fanfare, endings can often be muted, marked by silent departures. Air India’s Mumbai story is a case in point. The Air India and Indian Airlines colonies that sprawl across 184 acres in Kalina, with the first of…

Jeff Bezos’ ex-wife MacKenzie Scott and the American billionaire philanthropist has donated $20 million to Active Minds, a US nonprofit that works with young people to change the culture around mental health. The donation is the largest in the organisation’s history and comes as Scott continues her large-scale charitable giving after selling a significant portion…

NEW DELHI: Officials on Friday conducted a demolition drive in Malviya Nagar area on unauthorised constructions amid heavy security.The Municipal Corporation of Delhi (MCD) on Friday began sealing unauthorised establishments in various south Delhi commercial hubs.The action was initiated against commercial establishments found operating in violation of building bye-laws and licence conditions, they said.According to…

As Meta prepares to lay off nearly 8,000 employees on May 20, workers inside the company say the mood has hit rock bottom. “Everyone is unhappy; the only people who are not unhappy are, literally, executives,” one employee working on Instagram told Wired. According to a report by the publication, which spoke to 16 current…

KOLKATA: The owner of the property off EM Bypass that houses the TMC headquarters told officers at Pragati Maidan police station on Sunday that he wants the former governing party of Bengal to vacate the premises.Montu Saha, who owns A/P-1/A Canal South Road, said the tenancy agreement with TMC lapsed in late 2025, and his…